Phenyx Pro Reviews
Phenyx Pro Customer Reviews (5)
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Phenyx Pro Customer’s Q&A
Phenyx Pro FAQs
Phenyxpro.com Return Policy?
Phenyxpro.com has a 30-Day Money-Back Guarantee for items in the original package. Products can be returned for a full refund within a month from the order date if the item is brand new in the original package. All returned items must be in brand new condition, in their original unaltered box, and must include all packing material, warranty cards, manuals, and accessories. The return shipping fee is covered by Phenyx Pro only if returns are for defective products, or products that were not described accurately. After the 30 days return window, no refund will be granted. Customers can only return for a replacement if there are quality issues with the product within one year warranty period.
For shipping, orders are processed as soon as they are received. For in-stock items, the package will be shipped within 24 - 48 hours. For back-order or pre-order items, the package will be shipped within 7 - 30 days. The package should arrive within 3-7 business days within the US for standard shipping, 2-4 business day for expedited shipping. The delivery time frame might vary from 6 to 18 business days for other countries. The delivery time might be longer for orders that are held temporarily by the customs officials. Free shipping covers only U.S. (50 states only, and APO/FPO address is not included). Shipping rate and custom tax might apply to Canada and Mexico. For other countries, shipping fees and custom import fees might apply. The standard shipping fee will be calculated upon checkout. All international orders (outside of the U.S.) will be shipped from the factory or partnership warehouses, and they would not include batteries with the system due to air control or dangerous good policy. Thus, batteries would be missing in the package for those orders.
About Phenyxpro.com Popular Products and Services?
Phenyx Pro is a company that specializes in audio technology. Their product range includes Professional Wireless Microphones, IEM systems, and Mixers. They are known for their innovative audio solutions and are trusted worldwide. They offer free U.S shipping and returns, and also ship internationally. All Phenyx Pro products come with a one-year warranty. They have a devoted customer service team that is always available through email. Their payment system is secure, ensuring the safety of customer's payment information.
Their popular products include the PTU-5000 system, the PTU-7000 system, the PTM-10 system, and the PTU-1U system. These products have received positive feedback from customers. For instance, the PTU-5000 system and the PTU-7000 system were praised for their quality, while the PTM-10 system was lauded for its perfection for musicians or production work. The PTU-1U system was complimented for its well-rounded resonance and lack of distortion on high notes.
In addition to these, they offer a variety of other products such as the ANTL-1U Bodypack Antenna for PTU-1U/2U, Black Microphone Battery Cover for PTU-1U/2U, Bodypack Metal Clip, Durable AA 1.5V Alkaline Batteries, In-ear Earphone for PTM-10/11/22/33 Wireless IEM Systems, and Metal Rack Ears for Rackmount Kit. They also sell Wireless Microphone Systems, In-Ear Monitor Systems, Audio Mixers, and Instrument Systems among others. They also have a range of accessories including System Parts, Cases & Cables, Antenna Kits & Mounts, and others. They offer a variety of programs such as the Affiliates Program, Dealership Program, and Reward Membership Program. They also provide technical support and have a section for frequent Q & A, shipping & delivery, refund & exchange, and product registration. They maintain a blog with news, buying guides, installation guides, troubleshooting tips, and knowledge base. They also feature spotlight stories about artists. They encourage conversations and grow together with their users through supportive customer service. They invite users to discover their story and shop their products to enjoy the world of music and sound with them.
About Phenyxpro.com Prices and Cost?
Phenyx Pro is a professional audio equipment provider. They offer a variety of products including Wireless Microphones, IEM systems, and Mixers. Some of the popular products include the PTU-1U True Diversity Single Wireless Microphone System which is priced at $179.99, down from the regular price of $249.99. The PTU-2U True Diversity Dual Wireless Microphone System is available from $319.99, a significant reduction from the regular price of $499.99. The PDP-1 Single Digital Portable Wireless Microphone System starts from $49.99 and the PDP-2 Dual Digital Portable Wireless Microphone System starts from $77.99. The PTU-71 Dual UHF Wireless Microphone System is available from $146.99, down from $199.99. The PTU-7000 Quad UHF Wireless Microphone System is available from $299.99, down from $399.99. The PTU-6000 Eight-channel UHF Wireless Microphone System is available from $539.99, down from $799.99. All products come with a one-year warranty. Free shipping and returns are offered within the U.S, and they also ship internationally. Secure payment options are available for customers. Please note that prices may vary and it's always a good idea to check the official website for the most accurate and up-to-date information.
How can I contact Phenyx Pro for support or inquiries?
Phenyx Pro encourages conversations and grows together with users through supportive customer service. For different inquiries, there are several email addresses available:
- Warranty service/customer support: support@phenyxpro.com
- Artist Relations/Product Collaboration: collab@phenyxpro.com
- Dealer/Distributor: dealers@phenyxpro.com
- Others: info@phenyxpro.com
Phenyx Pro can also be contacted through Facebook Messenger: Phenyx Pro Messenger.
The Company Address is 7689 Palmilla Dr, San Diego, CA 92122 and the Warehouse Address is 8700 White Oak Ave, Rancho Cucamonga, CA 91730. Responses are typically provided within 24 hours. For technical support, there is a dedicated page on the Phenyx Pro website.
How do I contact Phenyx Pro customer service?
Phenyx Pro encourages conversations and grows together with users through supportive customer service. For any questions about products or purchases, or to become a dealer or get sponsorship, contact can be made anytime for help. Responses are typically received within 24 hours. Here are the contact email addresses:
- Warranty service/customer support: support@phenyxpro.com
- Artist Relations/Product Collaboration: collab@phenyxpro.com
- Dealer/Distributor: dealers@phenyxpro.com
- Others: info@phenyxpro.com
For instant messaging, Facebook Messenger can be used: Phenyx Pro Messenger. The company address is 7689 Palmilla Dr, San Diego, CA 92122 and the warehouse address is 8700 White Oak Ave, Rancho Cucamonga, CA 91730. For technical support, the website has a dedicated page. Please note that genuine Phenyx Pro audio products come with a 12-month manufacturer assurance and supportive customer service. For troubleshooting or replacement of discontinuous/defective parts, contact can be made at support@phenyxpro.com.